EGP Nicotine Pouches 9MG & 14MG Box of 10 Ice Mint ( 14MG ) / 10

Overview

The EGP Nicotine Pouches 9MG & 14MG Box of 10 Ice Mint ( 14MG ) / 10 by EGP in Ice Mint ( 14MG ) / 10 at 0mg. Free UK delivery over £20, same-day dispatch on weekday orders before 4pm.

EGP Nicotine Pouches 9MG & 14MG Box of 10: what you are actually buying

EGP Nicotine Pouches 9MG & 14MG Box of 10 is a multipack of oral nicotine pouches from EGP. The listing is priced at £29.99, which works out at about £3.00 per unit across the ten units in the box. There is no battery, no coil and no pod. Each pouch is a small pre-portioned sachet that sits between your upper lip and gum. Nothing is lit, nothing is heated and nothing is inhaled, so the product is smoke-free and vapour-free.

The family behind this listing has 11 entries: this parent page plus ten individual flavour and strength variants. The flavours are Ice Mint, Ice Watermelon, Mango, Mung Bean, Red Bull and Ruby Berry. Ice Mint, Ice Watermelon, Mango and Red Bull are listed in both 9mg and 14mg. Mung Bean and Ruby Berry are listed in 14mg only at the time of writing. Every variant is priced at £29.99, so the choice comes down to taste and strength, not budget.

A quick word on what box of 10 means. It is a multipack: ten units sold together in one purchase. The number of pouches inside each unit is printed on the packaging and shown on the product page for the variant you choose, and we have not assumed a figure here. Check it before you work out a cost per pouch, because that number decides whether the box is good value for you (more on that further down).

One naming note. The Red Bull variant is named exactly as it appears in the supplier listing, and it describes an energy-drink style flavour. We mention the name only because that is how you will find it in the dropdown, and we make no claim about any link between EGP and the drinks company.

This page is written for UK adults who already use nicotine and want a smoke-free, vapour-free alternative for moments when vaping or smoking is awkward. It covers how pouches work, each flavour, how to choose between 9mg and 14mg, how to use a pouch, what a box really costs, how EGP stacks up against other pouches stocked on this site, and what to do if something is not right. Where a spec simply does not apply to a pouch, such as puff count or battery size, we say so plainly rather than inventing a number.

• Brand: EGP
• Format: oral nicotine pouches, box of 10 units
• Strengths: 9mg and 14mg per pouch
• Flavours: Ice Mint, Ice Watermelon, Mango, Mung Bean, Red Bull, Ruby Berry
• Price: £29.99 per box, about £3.00 per unit
• Age restriction: 18 or over only

Nicotine is addictive. These pouches are for adults who already use nicotine and are not suitable for anyone who does not.

How a nicotine pouch delivers nicotine, and why there is no puff count

A nicotine pouch is a small, soft sachet filled with a damp powder. The powder is typically made from a plant-fibre filler, water, nicotine, a pH adjuster, sweetener and flavouring. The exact recipe differs by brand, and the full ingredients list for EGP is printed on the pack, so read that if you have allergies or sensitivities. When you place a pouch between your upper lip and gum, saliva moves through the fabric, the nicotine dissolves, and it is absorbed through the thin lining of the mouth. That is a very different route from vaping or smoking, where nicotine is absorbed in the lungs.

Because absorption happens in the mouth, the onset is gradual rather than instant. Most people notice a mild effect within a few minutes, with the sensation settling into a steady plateau and then tapering as the pouch is used up. There is no throat hit and no cloud. What you feel instead is a slight tingle or warmth at the gum line, which is normal and usually eases with use.

It is also worth knowing that the strength printed on the pack is the amount of nicotine in the pouch, not the amount your body takes in. Only part of it is absorbed during a session, and how much depends on how long you keep the pouch in, how much saliva you produce and the individual pouch. That is why two people can have quite different experiences from the same strength.

This is the reason a puff count does not apply here. Disposable vapes are sold on puff numbers because the device is the product: a battery heats a coil, the coil vaporises a fixed volume of e-liquid, and the puff estimate describes how long that liquid should last. A pouch has no liquid, no coil and no device. The unit of use is the pouch itself, and each one lasts as long as you keep it in your mouth. If you are comparing with a vape you have used before, think in terms of pouches per day, not puffs per day.

• Puff count: not applicable, a pouch is used one at a time
• Delivery route: through the lining of the mouth, not the lungs
• Onset: gradual, usually within a few minutes
• Visible output: none, no smoke, no vapour, no smell to speak of

The lack of any visible output is one reason many adults like pouches for situations where other nicotine products draw attention or are simply not allowed, such as long meetings, flights and shared spaces. Always follow the rules of wherever you are, since some venues have their own policies on nicotine products.

The six flavours in detail

The EGP range here covers six flavours, split between cooling, fruit and drink-style profiles. Descriptions below are a guide to what the names suggest and what that style of pouch usually tastes like. We have not claimed any official tasting notes from the maker, so treat these as expectations and not promises. Taste is personal, and cooling intensity in particular varies a lot from person to person.

Ice Mint (9mg and 14mg). This is the straightforward cooling option. Expect a clean mint flavour with a noticeable chill on the gum and tongue. Mint pouches are the usual starting point for first-time pouch users because the flavour is familiar and the cooling sensation distracts from the slight tingle of the nicotine. It also tends to feel stronger than a non-cooling flavour at the same nicotine level, since menthol-style cooling amplifies the sensation in the mouth. If you find mint too sharp, look at the fruit options instead.

Ice Watermelon (9mg and 14mg). A sweet melon flavour with a cooling finish. This is the kind of profile many vapers recognise from ice-style e-liquids: fruity first, then a cold exhale-like sensation as the flavour develops. It is lighter and more refreshing than the mint and suits people who want sweetness without anything heavy. Cooling fruit flavours often taste strongest in the first ten minutes and fade more gently afterwards.

Mango (9mg and 14mg). A sweet, tropical fruit flavour with no cooling listed in the name. Without ice, the flavour is smoother and rounder in the mouth, which some people prefer because there is less of a chill to get used to. Mango is a sensible pick if you tried a cooling pouch before and found it too icy. Because there is no cooling layer, you may notice the nicotine tingle a little more, so consider the strength carefully.

Red Bull (9mg and 14mg). An energy-drink style flavour, sweet and slightly tangy, in the manner of a fizzy canned drink. This sort of flavour is built on candy-like fruit notes and a sharp citrus edge. Expect something sweeter and more unusual than a plain mint. It is a good talking point, but the profile is a matter of taste, so it may divide opinion. The name is how the variant appears in the listing; see the note in the overview.

Mung Bean (14mg only). The most unusual flavour in the range. Mung bean is a legume widely used in East and South Asian desserts, where it tastes lightly sweet, soft and slightly earthy. In a pouch, expect a dessert-leaning flavour rather than a fruit or a mint. If you like sweet bean pastes, bubble-tea style flavours or anything creamy, it may appeal. If you prefer simple fruit, it will probably not be your first choice. Since it is only listed in 14mg, it is not a gentle entry point for newcomers.

Ruby Berry (14mg only). A mixed red-berry flavour. Expect sweet, slightly tart berry notes in the style of a berry sweet or a mixed-berry smoothie. It sits between the straight fruit and the dessert styles, and berry pouches are generally easy to like. Like Mung Bean, it is currently 14mg only.

• Cooling: Ice Mint, Ice Watermelon
• Fruit: Mango, Ruby Berry, Ice Watermelon
• Drink and dessert style: Red Bull, Mung Bean
• Offered in both strengths: Ice Mint, Ice Watermelon, Mango, Red Bull
• Offered in 14mg only: Mung Bean, Ruby Berry

If you cannot decide, a sensible approach is to pick one cooling flavour and one non-cooling flavour in separate boxes and see which you reach for more often. Each box is a single flavour and strength, so you cannot mix them inside one purchase.

Choosing between 9mg and 14mg

The two strengths on this listing describe the nicotine content of each pouch. 9mg is a moderate strength and 14mg is a noticeably stronger one. Neither is the very top of the pouch market, and neither is the very bottom, which makes the pairing a reasonable fit for adults who already use nicotine regularly and want to avoid both the weakest and the strongest pouches.

As a starting guide, light or occasional nicotine users and people new to pouches usually find 9mg a more comfortable place to begin. Regular smokers or heavy vapers, who are used to a stronger hit, often find that 14mg gives a more satisfying effect. If you are not sure, begin with 9mg. It is easier to step up than to deal with a pouch that is stronger than you wanted. The only catch is that Mung Bean and Ruby Berry are not offered at 9mg, so if either flavour appeals to you, you will be starting at 14mg.

Do not compare these figures with the UK limit on vape liquids. In the UK, nicotine e-liquids and disposable vape pods are capped at 20mg of nicotine per millilitre, and refillable tanks and pods are limited to 2ml. That limit describes the concentration of liquid in a vape. The 9mg and 14mg on a pouch describe the amount of nicotine in one pouch, which is a completely different measurement. A 14mg pouch is not the same as a 14mg/ml vape.

Several factors change how strong a pouch feels in practice:

• Flavour: cooling flavours such as Ice Mint and Ice Watermelon often feel more intense than a non-cooling fruit at the same strength
• Placement and time: keeping the pouch in longer and keeping it nearer the gum line increases the effect
• Habit: daily nicotine users tolerate stronger pouches than occasional ones
• Food and drink: acidic drinks such as coffee or fizzy drinks can reduce absorption while you drink them, so you may feel less than usual

Signs a pouch is too strong include dizziness, nausea, a racing heart, headache, excess saliva, hiccups or a burning feeling at the gum. If you get any of these, take the pouch out, rinse your mouth, sit down and drink some water. Next time use a lower strength or leave the pouch in for less time. If symptoms are severe or do not settle, speak to a pharmacist or doctor.

A final point on strength creep. Because pouches are discreet and easy to use anywhere, it is easy to use more of them than you intended. Counting your pouches per day for the first week is a good habit, and it lets you decide with real numbers whether you need to go up in strength or whether you are already using plenty.

Design, build and the packaging

Pouches are simple products, so there is not much engineering to describe, but there are a few things worth checking when your box arrives. The listing shows a box containing ten units. Each unit holds the individual pouches, and the number of pouches per unit is printed on the packaging. We have not published a measured pouch size or weight for EGP because we have not verified one, so instead of guessing, here is what a well-made pouch of this kind should look like.

A good pouch is slim and flat, with neatly sealed edges that do not leak powder. It should feel damp but not wet, soft rather than hard, and it should not be torn or visibly split. The fabric should be pale and consistent, with no dry crumbling patches. If a pouch is rock hard or dried out, it has likely been stored warm, and the flavour will be weaker than intended.

On the packaging, look for the following:

• Nicotine strength: clearly printed, 9mg or 14mg, matching the variant you ordered
• Flavour name: matching the listing, so you know you received the right box
• Ingredients list: printed on the pack, which matters if you have any allergies
• Health warning: a nicotine addiction notice is standard on products of this kind
• Best-before or batch information: useful if you need to check freshness or report a problem
• Seal or lid: the unit should close firmly so the pouches stay moist

The container design matters more than people expect. A lid that clicks shut properly keeps the pouches at the right moisture level, which in turn keeps the flavour consistent from the first pouch to the last. A loose lid dries the pouches out. Many containers also include a small compartment for used pouches, which is handy when a bin is not nearby. If yours does not, a small zip bag or a piece of foil works.

When you open the box, check that all ten units are present, sealed and the right flavour and strength. Because several variants look similar, it is worth confirming the printed strength before you open the first one, so any mix-up can be dealt with while the unit is still sealed. Take a photo if anything is wrong, since that makes a return or replacement quicker to sort out.

As with any nicotine product, the packaging should be kept out of reach of children and pets. A brightly coloured container looks like a sweet to a small child, and nicotine is hazardous if swallowed.

No battery, no charging, no coil: what that means in practice

If you came to this page from the vape side of the shop, here is the headline: there is no battery capacity to quote, no charging time to plan around and no coil or mesh technology to explain. A disposable vape has a rechargeable battery, a heating coil and a fixed tank of e-liquid. A pouch has none of these, and we would rather say that plainly than pad a section with irrelevant specifications.

What do you gain by dropping all of that? First, simplicity. A pouch works the moment you open the pack. You will never be caught with a flat device, a missing cable or a leaking pod. Second, consistency. A vape can taste different as a coil ages or a battery runs low. A pouch tastes the same from the first to the last, give or take natural variation. Third, travel. There are no battery rules to read before a flight, no puffs to count and no charger to pack.

What do you give up? Mainly the physical act of inhaling and the cloud. People who vape for the sensation of the puff itself often find that pouches do not scratch the same itch, because nothing replaces the throat hit and the hand-to-mouth habit. Others find the lack of ritual a relief. Either reaction is normal, and it is worth thinking about which camp you fall into before you switch.

Since vape-style questions come up, here is how UK rules shape the vape side of the shop so you can see why they do not apply here. UK vape liquids and pods are capped at 20mg of nicotine per millilitre, tanks and pods are limited to 2ml, and used vape devices and their batteries should go to a recycling drop-off point or a retailer take-back scheme rather than the household bin. Pouches sit outside those vape-specific limits. Their strengths are stated per pouch on the label, which is why the options on this page read 9mg and 14mg.

• Battery: none, so nothing to charge or replace
• Coil or mesh: none, so no ramp-up time, no burnt hits and no coil change
• E-liquid capacity: not applicable, the nicotine is held in the pouch
• Activation: none, open the pack and use a pouch
• Waste: used pouches go in general waste, with no battery to recycle

If you use both products, a common pattern is to keep the vape for home and use pouches where vaping is awkward. Nothing stops you doing both, though it is sensible to keep track of your total nicotine intake across the two.

How to use an EGP nicotine pouch, step by step

Using a pouch takes a few seconds, but a few small habits make the difference between a pleasant experience and a disappointing one. Wash or sanitise your hands first, because you will be handling something that goes in your mouth.

• Step 1, open the unit. Open the lid and take out a single pouch. Keep the lid closed afterwards so the rest stay moist.
• Step 2, place it. Slide the pouch between your upper lip and gum, usually to one side rather than the front. Pressing it gently into place helps it sit still.
• Step 3, leave it alone. Do not chew it. Pouches are designed to sit, not to be chewed, and chewing releases nicotine too fast and can cause a burning sensation.
• Step 4, expect a tingle. A mild tingle and a rush of flavour in the first few minutes is normal. Excess saliva is common at first. Swallow normally rather than spitting, or spit if you prefer, since many people do either.
• Step 5, move it if needed. If one spot feels irritated, move the pouch to the other side. Rotating sides across the day reduces gum soreness.
• Step 6, remove it. After somewhere between twenty minutes and an hour, take the pouch out. Many people remove it when the flavour has faded.
• Step 7, dispose of it properly. Put it in the compartment in the lid if there is one, or wrap it and use a bin. Never flush it.

Some extra tips that help new users:

• Start with one pouch and wait for it to run its course before deciding you need another
• Avoid eating or drinking while the pouch is in, as it can dull the flavour and reduce absorption
• Do not place a pouch on a sore or damaged area of the mouth
• Do not use more than one pouch at a time unless you are an experienced user and know your tolerance
• Drink water between pouches if your mouth feels dry

Everyone responds a little differently. If the first pouch feels too strong, remove it early, rinse your mouth and try a shorter session next time. If it feels too weak, resist the temptation to double up. Instead, consider moving up a strength level in your next box, or leave the pouch in a little longer.

Who these pouches suit, and who should skip them

These pouches are aimed at adults who already use nicotine and want a smoke-free, vapour-free option. In practice that covers a few groups, and it is worth being honest about who the product is not for.

Who they tend to suit:

• Current vapers who want something for places where vaping is not allowed or is socially awkward, such as offices, public transport and long trips
• Current smokers who want a smoke-free alternative for moments when a cigarette is not possible
• People who dislike carrying devices and chargers, and would like a product that works straight from the box
• Anyone who wants discretion, because pouches produce no cloud and very little smell
• Adults who like strong flavours and want something a bit different, such as the dessert-style Mung Bean or the drink-style Red Bull option

Who should skip them:

• Anyone under 18. It is an offence to sell nicotine products to under-18s, and we require you to be 18 or over to order
• Anyone who does not currently use nicotine. Nicotine is addictive, and there is no reason to start
• Pregnant or breastfeeding women, and anyone with a heart condition, high blood pressure, diabetes or another medical condition, unless a doctor or pharmacist has said otherwise
• People with gum disease, mouth ulcers or other mouth problems, who may find pouches irritating
• Anyone looking for a licensed stop-smoking aid. Pouches are not licensed medicines. If your goal is to quit nicotine completely, a local stop-smoking service or licensed products such as nicotine gum, lozenges and patches are the better route, and a pharmacist can advise

There is also a middle group: people who vape for the cloud and the inhale. If that is you, pouches may feel flat, because there is no inhalation and no throat hit to replace. It may be worth trying a single box and seeing how you feel before relying on it.

Finally, consider your own history. If you have previously struggled with nicotine dependence, bear in mind that pouches are easy to use frequently throughout the day, which can make it harder to notice how much you are consuming. Setting yourself a daily limit from the start is a sensible safeguard.

How long a box lasts and what it really costs

The listing price is £29.99 for ten units, which is about £3.00 per unit. That figure is easy to calculate, but it is not the number that matters most. What matters is the cost per pouch, and that depends on how many pouches are in each unit. This is printed on the packaging and on the product page for the variant you choose. We have not assumed a figure, so use the simple formula below once you have it.

Cost per pouch = £29.99 divided by (pouches per unit multiplied by 10).

To show how it works, here is an illustration that assumes 20 pouches per unit, which is a common can size across the pouch market but is only an example. Check your own pack before relying on it.

• Total pouches in the box: 20 x 10 = 200
• Cost per pouch: £29.99 / 200 = about £0.15
• At 4 pouches a day: the box lasts about 50 days, costing roughly £0.60 per day
• At 8 pouches a day: the box lasts about 25 days, costing roughly £1.20 per day
• At 12 pouches a day: the box lasts about 16 days, costing roughly £1.80 per day

If your units hold fewer pouches, the per-pouch price rises and the box lasts less time. If they hold more, the reverse is true. The sums are the same either way, so it takes a minute to do once you know the count.

How long one pouch lasts is a separate matter. Most adults keep a pouch in for somewhere between twenty minutes and an hour, and EGP does not publish a duration we can quote. Higher strengths and cooling flavours can feel more intense early on, and some people remove a pouch sooner for that reason. Timing your first few pouches gives you a personal figure that is far more useful than any generic estimate.

Where does this leave value? Buying a box of ten is generally cheaper per unit than buying singles. On this site, many single pouch listings from other brands are priced at £3.99 each, so about £3.00 per unit in a box is a saving of roughly 25 percent per unit, as long as the unit sizes are comparable. It also means fewer orders and fewer delivery decisions, and a £29.99 order clears the £20 threshold for free UK delivery on its own.

If you are unsure about a flavour, the sensible way to limit risk is to start with one of the milder, more familiar options such as Ice Mint or Mango, rather than committing a full box to an unusual flavour you have never tried. A box that sits unused is the most expensive kind.

How EGP compares with other pouches and with vaping

Comparisons only help if they are fair, so here is how this listing sits against other nicotine pouch boxes on this site, using the listed prices at the time of writing. Prices change, so check the product pages for current figures.

• EGP Box of 10: £29.99, about £3.00 per unit, 9mg and 14mg
• Hayati Nicotine Pouches Pack of 10: £25.99, about £2.60 per unit, listed at 12mg
• Cuba Nicopods Pack of 10: £32.99, about £3.30 per unit
• Elux Nicotine Pouch Pack of 10: £34.99, about £3.50 per unit, 10mg, 14mg and 17mg
• Pablo Gold Edition Pack of 10: £34.99, about £3.50 per unit
• POKE Pack of 10: £34.99, about £3.50 per unit
• Nois Pack of 10: £37.99, about £3.80 per unit, listed at 16mg

On price, EGP sits in the lower half of the range. It is more expensive than the Hayati box, which is the cheapest multipack of this type listed here, and cheaper than the Cuba, Elux, Pablo, POKE and Nois boxes. The differences are modest, and as noted earlier, the real comparison is cost per pouch, which depends on the number of pouches in each unit and not just the headline price.

On strength, the 9mg and 14mg pairing gives you a gentler starting point than Nois at 16mg or Elux at 17mg, and a slightly wider spread than Hayati at a single 12mg listing. If you want to go above 14mg, EGP does not offer it here, and you would need to look at the Elux or Nois boxes. If you want to go lower than 9mg, none of these multipacks is aimed at very light users, and you would be better off with a milder single-unit pouch.

Against single-unit pouches priced at £3.99, such as the Zyn, Velo and Killa listings, the EGP box costs less per unit but you are comparing different pack sizes, so check pouches per unit before deciding. Mainstream single-can brands often have a wider choice of lower strengths, which can matter if you want something very mild.

On flavour, the range is smaller than the 30-plus flavour lineups on some brands, but it covers mint, fruit and two less common choices, Red Bull and Mung Bean. If you want a very long list of flavours to explore, other brands will give you more room. If you know what you like and it is on this list, the shorter menu is no disadvantage.

Against vaping, the trade-offs are straightforward. A disposable vape offers inhalation, a throat hit and clouds, and comes with a battery, a coil and a puff count, and with the need to recycle the device. A pouch offers none of the sensory side but removes everything to do with hardware. Neither is risk-free, and nicotine is addictive in both forms. Against licensed products such as nicotine gum or lozenges, pouches are not medicines and are not marketed for quitting, so they should not be treated as a quit-smoking treatment.

Troubleshooting common niggles

Most problems with pouches are easy to fix once you know the cause. Here are the ones people ask about most.

• The flavour disappears quickly. Flavour usually fades before the nicotine does. Avoid eating or drinking with the pouch in, since that washes the flavour out. Cooling flavours are strongest early on and then settle, which is normal.
• It feels too strong or makes me dizzy. Remove the pouch, rinse your mouth, sit down and drink some water. Next time use 9mg instead of 14mg, or leave it in for a shorter time. Do not use a second pouch to see if it settles.
• My gum feels sore or tingly. A mild tingle is normal. If it becomes sore, rotate the pouch between sides, use fewer pouches and give your mouth a break. If irritation persists or you see white patches, stop using the product and speak to a dentist or doctor.
• The pouch feels dry or hard. It has probably been stored somewhere warm or the lid was left open. Keep units sealed, store them cool and use older stock first. A dried-out pouch will taste weaker.
• It keeps slipping or feels uncomfortable. Try placing it to the side rather than the front, and press it gently into the gap between lip and gum. Practice helps, and most people find a comfortable spot within a day or two.
• I get hiccups or an upset stomach. This often means you are swallowing a lot of saliva with dissolved nicotine. Try spitting occasionally instead of swallowing, or move to a lower strength.
• The taste seems stale or off. Check the best-before date and storage. If the pack was sealed and in date, contact customer service with your order number and a photo.
• I received the wrong flavour or strength. Check the printed label first. If it does not match your order, keep the unit sealed and contact customer service straight away with a photo.
• I have no idea how many pouches I use. Keep a tally for a week. Many people are surprised by the number, and it makes any decision to cut down or change strength much easier.

If any symptom is severe, such as chest pain, fainting, persistent vomiting or difficulty breathing, stop using the product and seek medical help.

Storage, disposal, recycling and buying from a UK shop

The practical side of owning pouches is short but worth getting right.

Storage. Keep units in a cool, dry place away from direct sunlight and heat. Warm conditions dry the pouches out and can dull the flavour. Keep the lid closed, use older stock first and keep every unit out of reach of children and pets. Nicotine is hazardous if swallowed, and a pouch can look like a sweet to a small child.

Disposal. Never flush used pouches down the toilet and never drop them in the street or leave them on a table. Used pouches belong in general waste. If your container has a compartment for used pouches, use it until you reach a bin. Wrap the pouch if you are carrying it for a while so it does not leak onto other items.

Recycling. The pouch itself goes in general waste. For the container, check your local council guidance and any recycling symbols on the pack, because what can go into household recycling depends on the material and the area you live in. This is different from vape devices. A vape, a pod kit or any item with a battery should go to a recycling drop-off point or a retailer take-back scheme and never into the household bin, because batteries are a fire risk in bin lorries and recycling plants. If you use both pouches and vapes, only the vape side needs that special route.

Buying from us. You must be 18 or over to buy this product. Orders over £20 qualify for free UK delivery, which this £29.99 box clears on its own, and orders placed before 4pm are dispatched the same day. Delivery times depend on the service used, so check the options shown at checkout. Before you complete the order, double-check the flavour and strength you have selected, because all variants are priced the same and it is easy to click the wrong one. Remember that Mung Bean and Ruby Berry are 14mg only, so if you want 9mg you will need to choose Ice Mint, Ice Watermelon, Mango or Red Bull.

Returns. Because pouches are an oral product, treat an order as final once you have opened a unit. If something arrives damaged, sealed incorrectly or is not what you ordered, contact customer service promptly with your order number and a photo and the team will look into it. The returns page sets out the full terms.

• Store cool, dry and sealed, away from children and pets
• Used pouches go in general waste, never down the toilet
• Vape devices and batteries go to a recycling drop-off point or take-back scheme
• Check flavour and strength before you complete the order
• Adults aged 18 and over only