Tropical Island Lost Mary Nic Salts

Overview

The Tropical Island Lost Mary Nic Salts by Lost Mary in Tropical Island at 5mg and 20mg. Pick up the BUY 5 FOR £10 multibuy — free UK delivery over £20 and same-day dispatch on weekday orders before 4pm.

Lost Mary Nic Salts Tropical Island overview

Lost Mary Nic Salts Tropical Island is a 10ml nicotine salt e-liquid in a tropical fruit flavour, made for people who vape with pod kits and other low-wattage, mouth-to-lung devices. It belongs to the Lost Mary nic salt range, which takes the sweet, fruit-forward flavours the brand became known for and puts them into a bottle you can use in a refillable device. If you are moving away from cigarettes, or you are used to the style of vaping that rechargeable disposables made familiar, a bottle like this is one of the simpler routes into refillable vaping because the nicotine delivery and the flavour style will feel recognisable from the first puff.

Here is a quick summary of what the product is, so you know exactly what you are buying before you read the detail further down the page.

• Product type: nicotine salt e-liquid. It is a bottle of liquid, not a vape device, not a pod and not a coil.
• Bottle size: 10ml, which is the largest bottle size permitted for nicotine-containing e-liquid sold in the UK.
• Strengths: nic salt liquids in this style are normally offered at 10mg/ml and 20mg/ml. 20mg/ml (2%) is the legal maximum in the UK. Check the strength options on this page before adding to your basket.
• Base: nic salts usually use a balanced VG/PG mix, commonly around 50VG/50PG, which wicks well in small pod coils and gives a smooth hit. The exact ratio is printed on the bottle label.
• Flavour: mixed tropical fruit, sweet and juicy, sold as a straight fruit flavour rather than a menthol or ice flavour.
• Suited to: pod systems and low-wattage kits using coils of roughly 0.6 to 1.2 ohm, running at around 8 to 20 watts.

It is worth being clear about what this product is not. It is not a shortfill, so there is no need to add a nicotine shot. It is not designed for sub-ohm tanks running at high wattage, where thin, high-nicotine salt liquid would be harsh and would burn through quickly. And it is not an ice or dessert flavour, so if you want a strong cooling sensation or a creamy finish, you will be happier with another bottle in the range.

The rest of this page walks through how the liquid tastes, how it behaves in different devices, how to choose between strengths, how long a bottle tends to last, how it compares with alternatives, and what to do if something goes wrong. We have kept the claims grounded. Where the manufacturer does not publish an exact figure, we say so and give a realistic range instead of an invented number.

Tropical Island flavour profile

Tropical Island sits in the mixed tropical fruit family. Lost Mary does not publish a note-by-note recipe for it, so what follows describes how this style of flavour typically presents rather than a confirmed ingredient list. If you have tried other tropical blends, the overall shape will be familiar: a bright, juicy fruit opening, a sweeter middle, and a smooth, lingering finish.

On the inhale you can expect a rounded blend of sweet tropical fruit. Most people pick out something in the pineapple, mango and passion fruit direction, with a slightly tangy edge that stops the sweetness feeling flat. The mid-palate is where the sweetness builds, and the flavour reads as a mixed fruit juice rather than a single dominant fruit. On the exhale the sweetness settles into a soft, fruity aftertaste that hangs around for a few seconds without turning syrupy or sticky in the mouth.

Because it is a straight fruit flavour, there is no deliberate menthol or cooling agent to cut through the sweetness. That suits vapers who find ice flavours too sharp, and it makes Tropical Island easy to vape throughout the day. It does mean the flavour can feel fuller and sweeter than a crisp, chilled fruit blend, which some people enjoy and some find heavy after a long session.

A few practical notes help you get more out of the flavour:

• Wattage matters. Fruit flavours generally taste cleaner and brighter at the lower end of your device's range. Turning the power up warms the vapour and pushes sweetness forward, but it also shortens coil life and can flatten the finer fruit notes.
• Shake before filling. Nic salt liquids are stable, but a gentle shake before you open the bottle keeps the flavour evenly distributed, particularly if the bottle has been in a cold or warm delivery van.
• No long steeping needed. Unlike some shortfills, nic salt e-liquids are ready to vape straight away. Letting the pod soak for five to ten minutes after filling is more important than steeping the bottle itself.
• Watch for vaper's tongue. If the flavour suddenly seems muted after weeks of using the same sweet liquid, your palate may have tired of it. Switching to something different for a day or two usually brings it back.

Sweet tropical liquids are also more demanding on coils than unsweetened or tobacco flavours, because sweeteners can build up as a dark residue on the coil. When that happens the flavour turns dull or slightly burnt even though the liquid itself is fine. Swapping to a fresh coil or pod restores the original taste, and we cover the signs to look for in the troubleshooting section below.

Performance and puff delivery

Nic salt e-liquid is formulated for devices that deliver a small, concentrated puff. In practice, performance depends far more on the device you pour it into than on the liquid itself, but a few consistent traits are worth knowing.

Throat hit. Nicotine salts are smoother than traditional freebase nicotine at the same strength, which is why 20mg/ml salt can feel gentler on the throat than 20mg/ml freebase. Tropical Island at 20mg/ml still delivers a clear, noticeable hit that most people moving from cigarettes find satisfying. At 10mg/ml the hit is softer and the nicotine arrives more gradually.

Vapour production. Expect modest, tidy clouds rather than large plumes. The 50/50-style base is thin enough to wick quickly in small coils, which keeps the flavour consistent, but it is not designed to produce the dense vapour of a high-VG liquid in a sub-ohm tank. If big clouds are what you want, this is not the right liquid.

How many puffs in a 10ml bottle. No manufacturer can give an exact figure because puff size, puff length, wattage and coil resistance all change how much liquid you use. As a realistic guide, a 10ml bottle used in a typical pod kit tends to give somewhere between 1,500 and 2,500 puffs. A light, low-power user may stretch beyond that, while someone who takes long puffs at higher wattage will use it faster.

To put that in context, a standard 2ml disposable of the kind that used to be sold in the UK contained a fifth of the liquid in this bottle. A single 10ml bottle therefore holds roughly the same amount of e-liquid as five of those 2ml devices, which is a useful way to judge value and to understand how long it will last.

Real-world longevity. To turn puffs into days, think about your own habits:

• A light user taking around 100 puffs a day could make a bottle last two to three weeks.
• A moderate user taking 200 to 300 puffs a day is more likely to finish a bottle in about a week to ten days.
• A heavy user replacing cigarettes entirely may go through a bottle in five to six days.

Total nicotine in the bottle. A 10ml bottle at 20mg/ml holds 200mg of nicotine in total, and at 10mg/ml it holds 100mg. That is useful to know when storing bottles safely, and it is a reminder to keep them well out of reach of children and pets.

Consistency from the first fill to the last is generally good as long as the coil is fresh. If you notice flavour dropping off while the pod still has liquid in it, the coil is the usual culprit rather than the e-liquid.

Choosing between 10mg and 20mg nicotine strength

Choosing the right strength is the most important decision on this page, and it is worth taking a minute over. This is general information rather than medical advice, and it assumes you are an adult smoker or existing vaper. If you do not currently use nicotine, you should not start, and nicotine products are not sold to anyone under 18 in the UK.

20mg/ml (2%). This is the highest strength you can legally buy in the UK. It is aimed at people who smoked heavily, who are switching from cigarettes entirely, or who are used to the nicotine delivery of the stronger rechargeable disposables that were previously popular. If you used to smoke around ten or more cigarettes a day, 20mg/ml is the usual starting point because it gives enough nicotine to keep cravings in check without needing to vape constantly.

10mg/ml (1%). This is the better choice if you smoked less, if you are already well along the journey of cutting down, or if 20mg/ml feels too harsh or makes you feel lightheaded. Because you will usually take more puffs at a lower strength, a 10ml bottle at 10mg/ml tends to be used up a little faster than the same bottle at 20mg/ml, but the experience is gentler and many vapers prefer it for all-day use.

Here are some signs that you have chosen the wrong strength:

• Too strong: dizziness, nausea, a racing heart, a harsh throat hit that makes you cough, or a feeling that you need to put the device down after only a few puffs. Switch to the lower strength and take shorter puffs.
• Too weak: constant puffing, persistent cravings, or finding that you are drifting back to cigarettes. Moving up a strength is more sensible than increasing the device's wattage, because extra power burns more liquid without adding nicotine in a controlled way.

Salts deliver nicotine faster than freebase, which means the same milligram figure can feel stronger than you expect if you have only ever used freebase liquids. If you are coming from a freebase 6mg or 12mg liquid, starting on 10mg/ml salt is a sensible step. If you are coming straight from cigarettes or from 20mg/ml disposables, 20mg/ml is the natural match.

Do not mix strengths between bottles inside the same pod, and do not add extra nicotine to a nic salt bottle. The strength on the label is the strength you should use. If you want to step down gradually over time, buy the next strength down and switch over once your current bottle is finished.

If you have a heart condition, high blood pressure, are pregnant or breastfeeding, or take regular medication, speak to your GP or local stop smoking service before using any nicotine product. NHS stop smoking services can also support you with a plan to reduce nicotine use over time.

Matching it to your device: coils, mesh and wattage

Nic salts are designed for small, efficient devices. Choosing the right coil and power range is what makes the difference between a smooth, flavourful experience and a dull or burnt one. The e-liquid does not care about the brand of the device, but it does care about resistance and power.

Most modern pod kits use one of three coil types, and all three work with a nic salt like Tropical Island:

• Mesh coils (around 0.6 to 0.8 ohm). A mesh coil uses a flat, perforated sheet of resistance material rather than a single round wire, so it heats a larger surface area evenly. That tends to bring out more flavour and produce smoother vapour at low wattage, which suits fruit blends well. Mesh coils are common in pod kits and are a sensible default for this liquid.
• Standard wire coils (around 0.8 to 1.2 ohm). These are usually found in tighter, mouth-to-lung pod systems. They give a firmer draw and a slightly more restrictive feel, and they use less liquid per puff, which stretches a 10ml bottle further.
• Ceramic coils. Ceramic cores are used in some pod systems for stable heat and a clean taste. They work fine with nic salts, though they can be slower to prime when new, so allow a few extra minutes after filling.

As a rule of thumb, stay in the following ranges:

• Coil resistance: roughly 0.6 to 1.2 ohm.
• Power: roughly 8 to 20 watts, starting at the low end and increasing in small steps until the flavour and throat hit are comfortable.
• Pod or tank capacity: UK rules limit refillable tanks and pods to 2ml, so a 10ml bottle will fill a pod several times.

Avoid sub-ohm coils below roughly 0.5 ohm at high wattage. Nic salt liquid is thin and high in nicotine concentration, so pushing it hard produces a harsh hit, rapid liquid consumption and a much shorter coil life. It can also lead to heavier nicotine intake than you intend.

Compatibility with pre-filled pods. The bottle is intended for refillable devices. Pods that are sold as sealed, non-refillable cartridges should not be opened and refilled, because the seals are not designed for it and you risk leaking or damaging the device. If you are not sure whether your device is refillable, check the manufacturer's instructions or the product page for the kit.

Coil life. With sweet tropical flavours, expect a coil to last somewhere between one and two weeks for typical use. Gurgling, a drop in flavour or a slightly burnt taste are your cues to replace it. Priming a new coil by dripping a few drops of liquid directly onto the wicking holes before filling the pod reduces the chance of a dry hit on the first few puffs.

Battery and charging considerations

The bottle itself has no battery, so there is nothing to charge in the product you are buying here. Battery life and charging are properties of the device you use it with, but they have a direct effect on how you experience the liquid, so it is worth covering them properly.

Most pod kits suited to nic salts contain a rechargeable lithium-ion battery somewhere between about 400mAh and 1,000mAh, charged over USB-C. For comparison, many of the rechargeable disposables that used to be sold in the UK carried a battery of roughly 500mAh and then threw it away with the rest of the device. A refillable kit lets you keep and reuse the battery for a long time, which is one of the main environmental and cost advantages of moving to bottles.

As a very rough guide, a pod kit with a battery of around 800mAh running at 12 to 15 watts will usually last a moderate vaper most of a day on one charge, while a smaller 400 to 500mAh battery may need topping up during the day. Heavy use at higher wattage drains batteries faster, which is another reason to keep the power low with a nic salt.

Sensible charging habits keep the battery healthy and safe:

• Use the cable supplied or a reputable USB-C cable, and a standard phone-style wall adapter or a computer port. Avoid cheap unbranded chargers.
• Do not leave a device charging overnight or unattended, and do not charge it on a bed, sofa or other soft surface.
• Stop using a device immediately if the battery swells, becomes unusually hot, smells strange, or the casing is cracked or dented.
• Do not carry loose batteries or devices in a pocket with keys or coins, because contact can short-circuit the terminals.
• Keep the charging port clean. E-liquid residue in the port can cause poor connections and slow charging, so wipe it away with a dry cotton bud while the device is switched off and unplugged.

When a device or battery reaches the end of its life, do not put it in household rubbish or the ordinary recycling bin. Lithium batteries are a real fire risk in waste vehicles and sorting centres. Take old vapes, pod kits and batteries to a household waste recycling centre or an in-store electrical take-back point, where they are handled as waste electrical equipment. We cover recycling for the bottle itself in the UK rules section below.

If your device has a battery indicator, treat the lowest bar as a signal to charge rather than to keep pushing it. Running a battery completely flat repeatedly shortens its lifespan, and a weak battery tends to produce thin, muted flavour even when the coil and liquid are in good condition.

Bottle design, packaging and build quality

Because this is an e-liquid, build quality refers to the bottle, cap and labelling rather than electronics. These details matter more than they might seem, since a poorly designed bottle leads to spills, wasted liquid and sticky hands.

Nic salt bottles of this type are normally made from a flexible plastic such as PET or LDPE, which lets you squeeze the liquid out in a controlled way. The 10ml size is the UK maximum for nicotine e-liquid, so you will find this format across every major brand. The bottle comes with a narrow, fine-tipped nozzle designed to fit the small fill ports of modern pod kits, and a cap that is both child-resistant and tamper-evident.

Here is what to check on arrival:

• Tamper-evident seal. The ring around the cap should be intact. If it is broken, loose or the bottle feels sticky outside, do not use it and contact us with a photo.
• Child-resistant cap. You normally need to press down and turn at the same time to open it. This is a legal safety requirement and is intended to slow down small children, not stop them entirely, so always store bottles out of reach.
• Label information. The label should show the product name, nicotine strength, volume, ingredients, nicotine warning, batch code and the manufacturer or importer details. If any of this is missing or looks unusual, do not use the bottle.
• Nozzle condition. The tip should be clean, with no cracks, and the opening should be neither blocked nor oversized. A clean nozzle gives precise filling without drips.

Lost Mary packaging is colourful and recognisable, which makes it easy to tell apart on a shelf. That is useful for avoiding mix-ups between flavours and strengths, because the strength is printed clearly on the label. Take a moment to confirm you have the right strength before filling, particularly if you keep both 10mg/ml and 20mg/ml bottles at home.

Authenticity. Lost Mary is a heavily copied brand, so buying from a reputable UK retailer matters. Genuine products carry batch information and proper UK labelling. Counterfeit liquids may have misspelt labels, poor print quality, missing warnings or an odd chemical smell. If you are ever unsure, stop using the bottle and ask the retailer.

Storage. Keep the bottle upright, capped, in a cool, dry place away from direct sunlight and heat sources such as radiators or a car dashboard. Heat and light degrade flavour and nicotine over time. Stored properly, an unopened nic salt bottle typically stays in good condition for many months, and an opened one is better used within a few weeks to a couple of months.

How to use Tropical Island e-liquid

Filling a pod is straightforward once you have done it a couple of times, but small mistakes cause most of the common problems, such as leaks, flooded coils and dry hits. Follow these steps to get consistent results.

• Check the strength. Read the label to confirm you have the strength you intended before you open the bottle.
• Wash your hands and switch the device off. Wipe the device so there is no old liquid around the fill port. Keep nicotine liquid away from your skin and eyes, and wash straight away with water if you spill any.
• Open the pod's fill port. Most devices have a silicone bung or a sliding cover on the side or the base of the pod. Open it fully so that liquid does not get trapped.
• Open the bottle. Press down on the child-resistant cap and turn it. Squeeze the bottle gently so the first drops form at the tip.
• Fill slowly. Place the nozzle in the port and squeeze in small amounts. Avoid the central airflow tube, because liquid there will run straight into your mouth. Stop just below the maximum fill line, which is normally about 2ml.
• Close the port and the bottle. Make sure the bung is fully seated. A half-closed bung is the single most common cause of a leaking pod.
• Let the pod rest. Wait five to ten minutes so the liquid can soak into the coil's wicking material. Skipping this step is the quickest way to get a burnt first hit and shorten the life of the coil.
• Take gentle first puffs. Start with two or three short, soft draws without pressing the fire button if your device is draw-activated, and without chain-vaping.

Technique. Nic salts are designed for mouth-to-lung vaping. Draw the vapour into your mouth for two to three seconds, pause briefly, then inhale into the lungs and exhale. Long, hard pulls are unnecessary, use more liquid and increase the chance of a harsh hit.

Everyday habits that help:

• Top up the pod before it is completely empty so the coil never runs dry.
• Rotate between two pods or flavours occasionally to avoid palate fatigue.
• Wipe the mouthpiece and the base of the pod regularly to prevent sticky residue.
• Carry the device upright, or in a case, to reduce the chance of leaks in pockets or bags.
• Store the bottle with the cap on and the nozzle clean, so it does not seep onto surfaces.

If you are new to refillable vaping, expect a short learning curve of a few fills. After that it becomes quick and routine, and many people find that handling a bottle gives them more control over cost and flavour than any sealed product ever did.

Who Tropical Island is for, and who should skip it

No single e-liquid suits everyone. Being honest about who will enjoy Tropical Island and who will not saves you money and frustration.

It is a good fit if you:

• are an adult smoker looking to switch to vaping, or an existing vaper moving from sealed pods or rechargeable disposables to a refillable kit;
• like sweet, juicy fruit flavours and want something easy to vape all day without a cooling sensation;
• use a pod kit, mesh-coil pod system or other low-wattage mouth-to-lung device;
• want a smooth nicotine hit at 20mg/ml, or a gentler one at 10mg/ml;
• want to cut waste by refilling a rechargeable device rather than buying sealed products;
• prefer the control of a bottle, where you can top up whenever you like.

You should probably skip it if you:

• Do not currently smoke or vape. Nicotine is addictive, and e-liquids with nicotine are intended for adult smokers who want an alternative. They are not for non-smokers or anyone under 18.
• Are pregnant or breastfeeding, or have a heart condition, without first speaking to a healthcare professional.
• Want large clouds. Sub-ohm vapers should look at a high-VG shortfill with a separate nicotine shot instead.
• Prefer menthol, ice or dessert flavours. Tropical Island is a straight fruit profile and will not deliver the cooling or creamy character of those categories.
• Own a sealed, non-refillable device. A bottle is no use in a device that cannot be refilled.
• Dislike sweet flavours. If you prefer tobacco or unsweetened profiles, you are unlikely to enjoy this one.

UK public health bodies describe vaping as far less harmful than smoking for adults who switch completely, while stressing that it is not risk-free and not recommended for people who have never smoked. If your goal is to quit nicotine altogether, an NHS stop smoking service can offer proven support, and many people combine that support with a gradual reduction in nicotine strength over time.

If you are a dual user, still smoking some cigarettes while vaping, you will usually get the most benefit by aiming to replace cigarettes completely. That often means choosing the stronger 20mg/ml option at first and a flavour you actually enjoy, which is why fruit blends like this one are popular among people making the switch.

Troubleshooting common problems

Most issues with nic salt liquids come down to the coil, the fill technique or the power setting, not the liquid itself. Work through the list below before assuming a bottle is faulty.

• Weak or muted flavour. The coil is usually worn out. Replace the coil or pod, or prime it properly. Also check that you are not vaping at too high a wattage, which can flatten fruit notes. If you have been using the same flavour for a long time, palate fatigue may be the cause.
• Burnt or dry taste. This is a dry hit. Stop vaping immediately, because it means the wicking material is not saturated. Re-prime the coil, wait several minutes, lower the wattage and top up the pod. If the burnt taste persists on a fresh fill, the coil is spent.
• Leaking pod. Check the fill bung is fully seated, you did not overfill, and the pod is not cracked. Temperature and pressure changes, such as flying or a hot car, make leaks more likely, so keep the device upright.
• Gurgling or spitting. Condensation has built up in the airflow channel. Remove the pod, blow gently through the mouthpiece, and wipe away any liquid. Overfilling can also cause this.
• No vapour or very weak vapour. Check the battery is charged, the pod is seated correctly and the airflow is not blocked. Clean the contacts with a dry cotton bud. If everything looks fine, the coil may be flooded or empty.
• Harsh throat hit or coughing. The strength may be too high for you, or the wattage may be set too high. Try the 10mg/ml option, lower the power and shorten your puffs.
• Dizziness, nausea or headache. These are signs of taking in more nicotine than your body is used to. Stop vaping, get some fresh air, drink water and consider a lower strength next time.
• Sticky bottle or pod. Residue on the nozzle or around the fill port is normal over time. Wipe with a dry tissue and keep the cap on between fills.
• Liquid tastes different from before. A bottle left in heat or sunlight may have darkened and changed in flavour. Natural darkening over time is common with nicotine liquids and is not harmful in itself, but a strong chemical smell means the bottle should not be used.

If you have worked through these steps and still believe the liquid is at fault, get in touch with us. Keep the bottle, take a photo of the batch code and label, and tell us the device you are using and the symptoms. That helps us work out whether the problem is the product, the device or the setup, and it gives us what we need to sort it out quickly.

Value for money and honest comparisons

Value is not just the price on the label. It is the combination of cost per millilitre, how long the liquid lasts, how much you enjoy the flavour and what else you need to buy to use it. Check the current price on this page, since prices change, and use the points below to judge whether a 10ml nic salt bottle makes sense for you.

Against sealed products. A 10ml bottle contains five times the liquid of a typical 2ml pod or old-style disposable. Once you own a refillable device, refilling is almost always cheaper per millilitre than buying sealed products, and it produces far less waste because only the liquid is replaced. The trade-off is the up-front cost of a device and the ongoing cost of coils, which you should factor in if you are comparing total spend over a month.

Against other nic salt brands. The nic salt market is crowded, and several brands make very good fruit flavours at similar prices. Elf Bar and Hayati have their own salt lines, and independent brands such as Nasty, Elfliq and IVG make popular alternatives. Lost Mary's strengths are its recognisable flavour style and the familiarity many people already have with it. Other brands may offer a wider choice of flavours, multi-bottle bundles with better per-bottle pricing, or more specialist profiles such as tobacco and dessert. None of this makes one brand objectively better. It comes down to which flavour you prefer and what deals are available when you buy.

Against shortfills. Shortfills are 50ml or larger bottles of nicotine-free liquid with space for nicotine shots, and they are cheaper per millilitre. However, they use a high-VG base intended for sub-ohm tanks at higher power, and they are not suited to small pod kits. If you use a pod kit, nic salts are the right category. If you use a sub-ohm tank, shortfills make more sense.

Against freebase nicotine liquids. Freebase liquids at 3mg to 6mg suit larger devices and give a different throat hit. They are not a like-for-like replacement for 20mg/ml salts in a pod kit, so compare within the same category.

Here is where Tropical Island offers good value:

• You get 10ml of liquid, enough for several weeks of light use or about a week of heavier use.
• The salt format means you use less liquid for the same nicotine satisfaction than a low-strength freebase would need.
• A refillable approach lets you reuse the same device and battery for months.

Where it may not be the right choice:

• If you only vape occasionally, a single bottle may be open for longer than ideal. Buy a single bottle rather than a bundle until you know you like the flavour.
• If you are fussy about flavour, tasting is the only way to be sure. A single bottle is a lower-risk way to find out than a multipack.

UK rules, safe storage, recycling and delivery

Knowing the rules behind the product helps you use it safely and confidently. Here is a plain-English summary of what applies to a nicotine e-liquid in the UK.

• Maximum strength: 20mg/ml of nicotine. The same cap applied to rechargeable disposables before their sale was ended, and it continues to apply to refill liquids and pods.
• Maximum bottle size: 10ml for nicotine e-liquid.
• Maximum tank or pod size: 2ml for refillable devices.
• Age restriction: you must be 18 or over to buy or be sold nicotine vaping products. We may carry out age verification at checkout or on delivery.
• Packaging: bottles must be child-resistant and tamper-evident, with health warnings and ingredient information on the label.
• Single-use vapes: the sale of single-use disposable vapes ended in the UK from 1 June 2025, which is a large part of why refillable kits and bottles are now the main way people vape.

Safe storage. Nicotine is toxic if swallowed or absorbed through the skin in large amounts. Keep bottles in a cupboard out of reach of children and pets. If you spill liquid on your skin, wash it off with soap and water. If someone swallows e-liquid, call 999 or NHS 111 straight away and have the bottle to hand.

Recycling. Empty bottles are small plastic items. Check your local council guidance, because some areas accept clean empty plastic bottles and some ask for them to go in general waste. Do not pour leftover liquid down the drain. Rinse and let bottles dry only if your local scheme asks for that. Devices, batteries and USB cables are electrical waste and should be taken to a household waste recycling centre or an in-store electrical take-back point, which most large vape retailers and electrical stores now provide. Never put batteries in the bin or kerbside recycling.

Delivery. We deliver across the UK. Delivery options, prices and cut-off times for next-day dispatch are shown at checkout and on our delivery page. Orders are packed in plain packaging, and a carrier may ask for proof of age on delivery, so make sure someone aged 18 or over can receive it. Because nicotine products cannot be left with a neighbour in all cases, it is worth choosing a delivery option that suits your routine.

Returns and faults. E-liquids are consumable products, so returns are handled differently from devices. If your order arrives damaged, leaking or incorrect, tell us as soon as you can with photos and your order number, and we will arrange a replacement or refund according to our returns policy. For hygiene and safety reasons, opened bottles are generally not eligible for return. Please read our returns page for the specific terms.